My Tech VA


10 Tasks to give to your Ecommerce Virtual Assistant

ecommerce virtual assistant

E-commerce is big business these days. With so many people shopping online, it’s no wonder that businesses are looking for ways to streamline their operations and reduce costs. One way they’re doing this is by hiring ecommerce virtual assistants to help with various tasks related to e-commerce.

An ecommerce Virtual Assistant could be responsible for tasks like customer service, product research, order fulfilment, and more. In addition to saving the business money, hiring a VA can also free up the business owner’s time so they can focus on other aspects of running their business.

What Can an Ecommerce Virtual Assistant do?

Here are our top ten things that your ecommerce VA can help with:

1. Adding products

Whether you have your own ecommerce website or list your products on websites such as Amazon, eBay or Etsy (or a combination of all of those), your ecommerce virtual assistant can add your products for you. All you need to do is provide them with the product information, and they will take care of the rest. This includes creating the listing, adding photos, uploading product titles and descriptions and more.

2. Research

If you’re not sure what your competitors are up to? Your virtual assistant can research the online competition, what they are selling, pricing etc. and compile and present that information to you. They can also do keyword research to see what people are searching for as well as providing ranking information so you know how your ecommerce website is performing.

3. Customer service

Another important task that ecommerce virtual assistants can take care of is customer service. This includes answering customer questions, responding to customer complaints and processing returns/exchanges via email or livechat. This is an important task because it ensures that customers have a positive experience with your business and are more likely to come back and make future purchases.

4. Optimising products

Our ecommerce Virtual Assistants can not only add products, but they can also optimise them for SEO. This means making sure product titles, meta data, Alt text and product descriptions are optimised for search engines.

5. Writing product descriptions

Taking it further, a VA can also write your product descriptions for you, ensuring that all the necessary information is added to help people make that decision to purchase. Descriptions not only have to be accurate, they also need to read well and sound professional. Ecommerce virtual assistants can do this work for you.

6. Analytics and reporting

Our virtual assistants can download sales information and Google Analytics information so that you can see how well you are performing and where you need to make improvements. They can also drill down into the data and provide advice around things like bounce rate, landing page conversion and more. Manipulating the data into easier to read and understand formats.

7. Inventory management

ecommerce checkout

Your VA can help you keep track of your inventory levels and reorder products when necessary. This is especially helpful if you sell physical goods that need to be shipped out to customers. Inventory management is a crucial task for any online store.

8. Order processing

Ecommerce virtual assistants can also handle the task of processing orders. This includes collecting customer information, entering it into your system, and ensuring that the order is fulfilled and shipped out in a timely manner.

9. Social media posts

Your ecommerce VA can also share products via social media platforms and respond to customers and their questions via social media channels. Looking after the reputation of your ecommerce business, leaving you to focus on the business itself.

10. Marketing tasks

Not only can they look after the ecommerce part of your website or business, they can also manage digital marketing tasks such as adding blogs, changing content on a page, updating images, looking after email marketing campaigns and much much more.

Hiring an ecommerce virtual assistant is a cost-effective way to run and manage your online store. You can free up your time so that you can focus on other aspects of running your business. This includes tasks like marketing, product development, finances and more. In addition, an ecommerce virtual assistant can also help you save money because you only pay for the time that you need. So, if you’re looking for ways to streamline your ecommerce business, hiring a virtual assistant is definitely something to consider.

Why Hire a Professional Ecommerce Virtual Assistant?

A professional ecommerce virtual assistant can provide a number of benefits for your business. They can help you with tasks such as customer service, product research, order processing, and much more.

When you hire a professional ecommerce virtual assistant, you can be assured that they have the knowledge and experience needed to help your business succeed. They will be able to quickly and efficiently handle any task that you throw their way. They won’t have to learn how to use new technology and they won’t have to fumble around.

With a professional ecommerce assistant you know that they already possess the knowledge and skills needed to get the job done quickly and efficiently. This can save you a lot of time and money in the long run.

So if you are thinking about hiring an e commerce virtual assistant, be sure to consider all of the benefits that they can provide for your business. You won’t regret it!

Why Work with My Tech VA

ecommerce VA on phone

If you need an e commerce virtual assistant to help with your business, then My Tech VA are confident we can provide a well-rounded service that offers something a little different to the competition.

We come from a Digital Marketing Agency background and so can offer a broad range of skills and experience. We have looked after many ecommerce businesses helping their online business grow in both traffic and sales.

Our Ecommerce virtual assistants are all highly trained and have at least 5 years’ experience working in the digital marketing arena. This means we can offer much more than the usual administrative tasks that you would expect from a virtual assistant.

As an example, if you want new product descriptions written, we can ensure they are written with search engines in mind. That they are well optimised and that all H tags, title tags etc. are in place is standard practise and all images are compressed so that they don’t have a detrimental impact on site speed (a ranking factor for Google).

So as well as basic ecommerce tasks and customer service, an ecommerce virtual assistant can be a valuable asset for small businesses that are looking for additional support with their marketing or technology.